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Planet Offers help

Planet Offers help

All you need to know about our very own voucher website

Account information

How do I set up a Planet Offers account?
How do I change my Planet Offers account information?
How do I unsubscribe from the Planet Offers mailing list?
Can I change the locations that I receive Planet Offers emails for?
How do I sign up to the Planet Offers mailing list?
I've forgotten my Planet Offers password

Using your vouchers

My Planet Offers voucher code isn't working
Can I extend my Planet Offers voucher validity dates?
I can't open my Planet Offers voucher
I haven't received my Planet Offers voucher
How do I redeem a Planet Offers voucher?
What happens after I purchase a Planet Offers voucher?
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Discount codes

How do I add a Planet Offers discount code to my basket?
I haven't received my Planet Offers welcome discount
My Planet Offers welcome discount code doesn't work

Cancellation requests

I've tested positive for COVID-19, can I refund my Planet Offers order?
I would like to cancel my Planet Offers order

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