Our Planet Offers vouchers are sent in a PDF format, and you will therefore need to have a PDF viewing software installed on your device to be able to view your voucher.
Most modern devices will have either a built-in PDF viewer or PDF viewing software pre-installed. However if needed, you can download and install the latest version of Adobe Acrobat Reader here. Once you have downloaded this, you should then be able to access your voucher.
If you're still having issues with opening your Planet Offers voucher, please don't worry! Just drop our customer care team a message with your order number and we will be able to send your voucher through within 48 working hours. Our customer care inbox is monitored Monday-Friday between 9am-5pm.