Can’t start your free trial?

Note: To sign up to Premium you'll need to subscribe via our Planet Radio website by clicking here or one of our existing individual apps.

We want all our listeners to experience the best radio has to offer! 

By providing a 30-day free trial for all new Premium subscribers, we get to show you a new way of listening.

If you’re having trouble accessing your free trial, please follow the guide below so you can start enjoying Premium features.

Check to make sure you upgraded correctly

When you upgrade for the first time, please make sure your payment information and details provided are correct. 

Have you already used your trial? 

If you cancelled your previous subscription, you will not be eligible for the free trial if you re-subscribe. Instead you will be charged once you have confirmed and submitted the request.

 

If you’re still struggling with setting this up, please contact us for further assistance at  premium-support@planetradio.co.uk

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